Business Support Manager
The opportunity
The Business Support Manager will play a pivotal role in ensuring the accuracy, efficiency, and consistency of operational processes across Linesight’s projects and functions. This role demands strong business acumen, exceptional attention to detail, and a proactive approach to maintaining rigour in reporting, invoicing, and timesheet management.
You will act as the central coordination point between Finance, Senior Management and Project teams — driving operational excellence, ensuring data integrity, and enabling informed business decisions through accurate reporting and analysis.
You will be a confident and effective communicator, capable or organising and running meetings with project teams, business function groups as well as senior management.
Key Responsibilities
Operational and Financial Coordination
- Verify and reconcile invoices, purchase orders, and timesheets, ensuring completeness, accuracy, and timely submission.
- Prepare and maintain high-quality operational and financial reports for leadership and project teams.
- Follow up with internal teams and external suppliers to resolve discrepancies or delays.
- Ensure compliance with company standards, policies, and financial controls.
Business Insight and Continuous Improvement
- Analyse data to identify trends, risks, and opportunities that inform strategic and operational decisions.
- Support business planning, cost management, and risk reduction initiatives.
- Contribute to continuous improvement across business practices, reporting tools, and service delivery processes.
- Prepare business documents, presentations, and insights for senior management and leadership meetings.
Cross-Functional Collaboration
- Build and maintain strong relationships across departments, ensuring clear communication and alignment on operational priorities.
- Support ad-hoc business initiatives and projects as required.
Essential Skills and Experience
- Proven experience in a business operations, business analyst, or financial coordination role within a professional services or project-based environment.
- Highly numerate and analytical, with strong problem-solving and conceptual skills.
- Excellent reporting and data management capabilities, with proficiency in MS Excel and Office 365.
- Strong interpersonal and communication skills, with the ability to engage effectively at all levels.
- Self-driven and adaptable, capable of managing multiple priorities and deadlines in a dynamic environment.
- Strong organisational skills and a track record of delivering process improvements.
- Collaborative, detail-oriented, and passionate about driving operational excellence.
At Linesight, we believe that our success is tied to the success of our employees, and we are committed to creating a workplace that is fair, equitable, and inclusive for everyone. We understand that creating an environment where all employees have an equal opportunity to thrive requires a concerted effort across every stage of their time with us, from hiring and onboarding to promotion, career growth, and development.
As part of this commitment, we have implemented a range of policies and initiatives to promote diversity, equity, and inclusion (DE&I). This starts with our attraction pipeline and accessible job descriptions, designed to attract a broad range of candidates, and continuing throughout the employee life cycle with DE&I checks built in at every stage. Fairness, consistency, and transparency are the core principles for all our hiring, salary increase, and promotion decisions with built-in gender pay gap checks. Employee and family-friendly policies also enhance inclusion and equity in our teams.
About Project Management
Our teams of program and project managers deliver success globally through strategic planning and stringent controls. Whether you have extensive experience or are at the early stages of your career in program or project management, we offer the opportunity to work on some of the most innovative buildings and facilities with world-leading clients. Play a central role in these projects as part of our dynamic team. We recognise the value that each team member can bring to the table, and we offer a range of supports, learning pathways and structured career planning cycles to ensure that every individual has the best opportunity to excel and further develop, regardless of the stage of your career you join us at.
Life at Linesight
