Application Manager (IT)
The opportunity
We are looking for an experienced Application Manager to join our Enterprise Systems team and take ownership of a growing portfolio of business-critical enterprise applications.
This role is responsible for ensuring our applications are secure, reliable, well governed, and continually improved to support the business. You will act as the central point of ownership for a range of applications, working closely with business stakeholders, software vendors, and technical teams to ensure applications continue to deliver value throughout their lifecycle.
Initially, you will manage a number of applications, with responsibility expanding as new platforms are introduced.
This is an excellent opportunity for someone who enjoys combining technical application management with stakeholder engagement, vendor management, and continuous improvement.
In this role, you will:
- Manage the day-to-day operation of a portfolio of enterprise applications.
- Ensure applications remain available, secure, and fit for business use.
- Act as the primary point of contact for application-related issues and requests.
- Maintain application documentation, standards, and operational procedures.
- Build strong working relationships with software vendors.
- Coordinate vendor support, issue resolution, upgrades, and maintenance activities.
- Monitor vendor performance and service quality.
- Ensure vendors deliver against agreed service expectations.
- Perform application administration including user management, permissions, configuration, and routine maintenance.
- Coordinate testing and deployment of application updates.
- Identify opportunities to optimise application performance and user experience.
- You'll work closely with Business stakeholders to ensure applications continue to meet business needs while aligning with enterprise standards.
- Identify opportunities to improve business processes through better use of technology.
- Support the onboarding of new enterprise applications.
- Help establish consistent application management standards and best practices across the organization.
We would love to hear from you if you:
have about 5 to 8 years' experience managing enterprise or business-critical applications.
Have experience administering commercial SaaS or enterprise software.
Have strong vendor management experience.
Have experience coordinating software upgrades, patches, and releases.
Have excellent stakeholder management and communication skills.
Have a strong organizational and prioritization skills.
Have a proactive approach to problem solving and continuous improvement.
- Will be someone who enjoys taking ownership, building relationships, and ensuring enterprise applications run smoothly and effectively.
Desirable Experience
It would be advantageous if you also have experience with:
- Jira or other Atlassian products.
- Enterprise SaaS platforms.
- ITIL or IT Service Management practices.
- Working alongside integration, security, and architecture teams.
- Managing or mentoring team members.
All interviews are conducted either in person or virtually with video required.
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At Linesight, we believe that our success is tied to the success of our employees, and we are committed to creating a workplace that is fair, equitable, and inclusive for everyone. We understand that creating an environment where all employees have an equal opportunity to thrive requires a concerted effort across every stage of their time with us, from hiring and onboarding to promotion, career growth, and development.
As part of this commitment, we have implemented a range of policies and initiatives to promote diversity, equity, and inclusion (DE&I). This starts with our attraction pipeline and accessible job descriptions, designed to attract a broad range of candidates, and continuing throughout the employee life cycle with DE&I checks built in at every stage. Fairness, consistency, and transparency are the core principles for all our hiring, salary increase, and promotion decisions with built-in gender pay gap checks. Employee and family-friendly policies also enhance inclusion and equity in our teams.
About Corporate Services
An extensive range of corporate services expertise is required for an organisation of our scale and reach to be successful, and we have fantastic teams of professionals across a range of functions such as tax and finance, marketing, operations, and people and organisational development. Whether at the earliest stages of your career, or an experienced professional, we are committed to nurturing, supporting, mentoring, and stretching our people, so that you can maximise your potential and meet your career aspirations in your field of expertise.
Life at Linesight
